The caterers sent their prices. Are we comparing the same thing?

A customer needs an answer. An invoice needs checking. Your team wants to try a new tool. Start with a familiar problem, see what is happening, and choose what you would do. No technical background needed.

  1. Meet the problem
  2. See what is happening
  3. Make a choice
  4. Find out why
  5. Try a small change

All decisions are free without an account or API key. Drafts stay on this device only, not in account sync. Follow-up lessons retain their existing sign-in and plan requirements.

These are made-up (synthetic) stories with feedback written in advance, not live AI results or real customer outcomes. They help you practise, but do not certify your skills.

Noor is choosing lunch for a volunteer event. The group has agreed its budget, delivery time and dietary needs. Several caterers have returned the same price form.

The problem: The group needs a fair comparison, not whichever offer sounds most convincing.

Picture the situation: Look from the people needing lunch to the offers, then to the group needs that make those offers worth comparing.
A volunteer lunch table with varied empty plates sits left. Matching catering quote sheets and serving trays sit center. A planning clipboard with purse, clock and plate props sits right, gathering the different needs to compare.

AI-illustrated teaching scene. Follow the arrows from 1 to 3; they show how to read the story, not actions taken by an AI.

  1. Lunch for the volunteers

    People need food they can eat, delivered before the afternoon shift.

  2. Several catering offers

    Each caterer has filled in the same price form.

  3. The group requirements

    Budget, delivery and dietary needs were agreed before the offers arrived.

What would you do?

How should Noor compare these offers?

What to take away

Agree what matters before comparing offers. Keep must-have requirements separate from attractive extras.

What if something changes?

For the next event, offers arrive as emails, menus and attachments. One price is per tray and another is per person. A tried helper can find the amounts and show the exact source for each.

Where would that helper be useful now?

  • Prepare comparable figures with source links
    Why this choice?

    That addresses the new searching work. Check servings, delivery charges and unclear dietary claims before comparing totals; keep the organizer in charge of the booking.

  • Sort the quoted prices from lowest to highest
    Why this choice?

    A tray price and a price per person are not directly comparable. First establish servings and included charges, using the helper to find evidence rather than guess missing quantities.

What to take away

When offers arrive differently, help people prepare comparable evidence before doing the same fair comparison.

The idea behind this story

Improve the evidence going into a decision before adding more opinions about the winner.

What hidden difference could make the apparently cheapest offer cost more?

The technical connection: Evidence extraction and deterministic comparison

AI can locate bid fields and their sources. Fixed calculations compare consistent units, while procurement owners verify important claims and approve supplier awards.

Advanced: Compare suppliers without laundering their claims

Choose a fair comparison method, then adapt when bids stop describing the same thing in the same format.

Procurement and supplier evaluation · 8 minutes

The problem

Synthetic practice scenario: all quantities and evaluation outcomes are illustrative, not reported research. Fictional outcomes are not guarantees. A procurement team compares packaging suppliers against published requirements and needs an accountable recommendation before an authorized buyer awards a contract.

Your initial decision

How should the team compare complete bids with agreed criteria?

  • There are 6 fictional bids in a common form with price, delivery range and verified product test results.
  • The procurement owner has fixed required checks and comparison weights before opening bids.
  • A supplier statement is not proof of certification or performance; conflicts of interest must be disclosed.
  • An authorized human awards the contract; the tool cannot change criteria to favor a bidder or make a purchase commitment.

Compare the alternatives

  • Use a checked comparison table and sensitivity analysis

    A transparent table computes agreed measures consistently, but reviewers must examine how close results change under plausible cost or delivery variation.

  • Extract bid evidence into the agreed comparison

    Document extraction can link claims to supporting passages, but adds correction and unit-conversion work when the supplied fields are already complete.

  • Ask independent AI reviewers for a ranked shortlist

    Several reviews may surface different concerns, but their consensus can obscure shared assumptions and is less reproducible than the agreed calculation.

Mechanism, trade-offs, and evidence

  • Separate mandatory qualification from preferences so an attractive price cannot cancel a missing required check.
  • Keep calculations deterministic and auditable; ask whether changing a plausible delivery assumption changes the recommendation.
  • Human award authority matters, but useful automation can still calculate totals and highlight missing evidence without manual rechecking of every arithmetic step.

Reconsider after a change

A new tender accepts varied document formats; buyers now spend most of their review time finding delivery conditions and converting price units rather than comparing complete fields.

Which addition addresses the new procurement bottleneck?

  • An independent illustrative test uses 40 unseen bid documents; 36 produce fully verified fields and 4 are correctly flagged for review.
  • Every extracted price retains currency, unit, quantity basis and a source span; unverified claims remain visibly unverified.
  • The procurement owner retains the existing criteria; deterministic calculations reject missing or incompatible units.
  • A buyer reviews material uncertainties and approves the award; supplier attachments have no authority to instruct tools.

Compare the alternatives

  • Keep staff entering all fields into the table

    Human entry avoids model extraction errors and keeps the familiar comparison, but repeats the measured document-navigation burden for every bid.

  • Pilot cited extraction into the fixed comparison

    Verified field extraction targets the new bottleneck while preserving deterministic scoring, but reviewers still resolve ambiguity and check unsupported claims.

  • Expand AI panel ranking across all tender documents

    A panel can digest long proposals and suggest concerns, but combining rankings still hides whether prices and delivery terms are comparable.

Mechanism, trade-offs, and evidence

  • The calculation did not become harder; evidence preparation did, so add assistance at that boundary rather than replacing the award process.
  • The test set is illustrative and separate from development examples; finite success justifies a monitored trial, not guaranteed supplier quality.
  • Preserve provenance from source span to normalized field to final comparison so a reviewer can challenge any recommendation.

Related technical concepts

Follow-up lessons retain their existing sign-in and plan requirements.

Technical sources

  • Building effective agents — Anthropic Engineering

    Distinguishes fixed workflows from model-directed agents and recommends testing simpler solutions first; its tooling examples are historical.

  • Demystifying evals for AI agents — Anthropic Engineering

    Explains tasks, graders, repeated trials and outcome evaluation for agents; use task-specific tests rather than importing reported scores.

  • AI Risk Management Framework — NIST

    Organizes voluntary risk management around governing, mapping, measuring and managing; it is neither certification nor a return-on-investment study.

Explore the technical decision

Learning together? Pick a story, compare your choices, and talk about what might change your mind. There are no verified team scores or completion records here.

Self-checks and completion records help you reflect; they are not independently verified credentials. Credential availability, assessment, and eligibility are separate.

AI Agents, Explained — free, no login

Explore the cases